Royal Vegas Casino FAQs

To play casino games at Royal Vegas Online Casino, you need to open an account. To play for real money, you will have to deposit funds by means of one of our trusted online casino payment methods. After that, you can start playing your favourite online casino games.

To open an online casino account at Royal Vegas New Zealand, click on Sign Up and enter your personal information on the form, including your preferred language and currency as well as your mobile number. Next, click on Create Account and confirm your username and password. You will have the option to deposit funds and start playing immediately or to deposit them later on at your convenience.

To view your transaction history, click on the My Account button in the Royal Vegas Casino lobby. The My Account Details heading has the option to “View my game history”. You can then view a 12-month history of your in-game play transactions, detailed information about the casino credits that you’ve purchased and withdrawals from your casino account.

Connect your PC, cellphone or tablet to the internet and point your browser at the Royal Vegas website or open the Royal Vegas Casino app. Enter your username and password in the dialogue box and head for the lobby to find your favourite games.

You can check your balances in the My Account section. You will see your total funds and how much your balance you can withdraw.

The minimum that it will take for you to receive your withdrawal is after a pending period of 24 hours. During this period, you may reverse your withdrawal if you want to. Your withdrawal will be processed the day after the pending period or later, depending on the processing time of your preferred withdrawal option. Credit cards can take up to 7 days while e-wallets take up to 48 hours.

If a player is struggling to withdraw funds, in many cases it’s because they have not fulfilled the playthrough and rollover wagering requirements on your sign up bonus. Be sure to check the bonus terms and conditions carefully. Another reason for withdrawal delays is when suspicious activity is spotted on a player’s account. Or it could could that you’re trying to withdraw below the minimum withdrawal limit.

To withdraw your winnings from Royal Vegas Online Casino, go to the Bank section of the casino software and click on the Withdrawal button. You will be asked to select a payment method. Select the payment method that you prefer and enter the amount that you wish to withdraw. After a pending period of 24 hours, your withdrawal request will be processed.

For reasons of security, you may be asked to verify your withdrawal by providing the following documents: a copy of your driver’s license, a copy of a utility bill and, if you deposited money with your credit card, a front and back copy of your credit card. You can upload your verification documents safely in the Royal Vegas Casino lobby.

If you make a withdrawal request and change your mind, you can reverse your withdrawal during the pending period. Go to the Bank section of the software and activate the Reverse Withdrawal option. Your pending funds will be returned to your casino account for you to play with on the games of your choice.

A source of wealth request is a due diligence process that requires you to prove that the funds that you have deposited in your casino account legitimately belong to you and that you can afford to deposit that amount of money. You will be asked for various documents from your bank and employer to prove that the wealth is yours.

If you are a new player at Royal Vegas Online Casino, you will receive a Welcome Bonus offer the first time that you deposit funds into your account. The Welcome Bonus matches your first, second, third and fourth deposits 100% by up to $300 each, for a maximum total amount of $1200. These bonuses will be automatically credited to your casino account within an hour of you making the deposit, for you to use on any games you like. The offer is valid for 7 days from your initial deposit.

Royal Vegas offers new players an opt-in Welcome Bonus that matches their first four deposits 100%, to a maximum of $300 each. That’s potentially $1200 for you to play with. There is also a daily Match Bonus and a Bonus Wheel in the lobby that members can spin to receive prizes. The six-tier loyalty programme offers a level bonus every time you advance to a higher level.

It’s a piece of pie to claim your daily Match Bonus. Simply log in to your Royal Vegas account, look for the offer in your promotions area and click on the Deposit button. Enter the amount you want to deposit and your Match Bonus will credit automatically.

Wagering requirements are the conditions that you have to fulfil in order to withdraw funds earned while playing with a bonus. They consist of playthrough (the number of times you have to wager your bonus before you can withdraw funds) and rollover (the total amount that you have to bet before you can withdraw funds).

To meet your wagering requirements, you have to fulfil the playthrough and rollover conditions. The best way to do this is to play games that count towards them. Slots count 100% while other games contribute a lower percentage.