Frequently Asked Questions

Here are some answers to some of the questions that are frequently asked by some of our players. If you don’t find answers to a particular query you have, please don’t hesitate to contact our friendly customer support agents, who will be happy to assist you.

Account FAQ's

What do I need to do to play at Royal Vegas Online Casino?

You’ll need an internet connection and can either play on your computer browser or mobile device.

How do I register an account?

There are two ways in which you can register an account depending on the platform you are playing on. You can use the same login details to access all the platforms. Please make sure you enter your valid email address, phone number and address.

How do I register an account: Mobile

Open your browser (we recommend Firefox or Chrome) and enter this url https://www.royalvegascasino.com/ca/ . On the Royal Vegas homepage, tap Sign Up and fill out the registration form. Once you’ve successfully filled out the required fields, tap Create My Free Account

How do I register an account: Browser

Click Sign Up and fill out the registration form. Once your registration has been completed, you can make a deposit, select the game and start playing.

How do I view my transaction history?

Launch one of your recently played games and click or tap on the menu icon (three horizontal dots). Transaction History should be featured at the top of the list.

How do I log into my account?

From the Royal Vegas website, simply click or tap the LOGIN button. Then, enter your unique username and email address. Last, select the Login button once more.